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Customer Support Specialist at Velorent · Kasvulava

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Customer Support Specialist

Velorent · Growing startup · 24 people · Tallinn · Hybrid

€1,600–€1,900/moNo equityJuniorPosted 2 days ago

What you'll own

Solve rental and service requests, and help us rewrite the help centre from scratch.

You'll do well here if you

like fixing problems for people
write clearly in Estonian and English
stay calm when three things break at once

Salary€1,600–€1,900Gross per month

EquityNo equityThis role has no equity

WhereHybridTallinn office, 2–3 days a week

Hiring process

STEP 1Intro call30 min with the hiring manager
STEP 2Short task2 hours, paid
STEP 3Meet the teamOn-site or video
STEP 4OfferWithin a week

NO COVER LETTER. JUST THIS QUESTION

A rider's bike broke down on the way to work. What do you write back?

About Velorent

Monthly e-bike rental with servicing.

trending_upGrowing startuptrending_upGrowing fast

WHERE THEY ARE NOWExpanding to 3 citiesOperating in Tallinn, launching Tartu and Riga in 2027. The ops and support teams are doubling.

Team size24 people

Verified · Sep 2, 2026

FundingSeed (2024)

Public source · Jun 2024

Active riders3,100+

Reported by company · Sep 2026

ProfitabilityNot profitable

Public source · Jun 2026

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